Payments

GoExch9 Deposit Guide: Step by Step for UPI, PhonePe, Paytm, Card and Net Banking

Funds moving safely from a UPI or bank app into a GoExch9 account balance
GoExch9 Support Team
Reviewed by Compliance Reviewer · The team that handles deposit queries on WhatsApp

To deposit on GoExch9, log in, open Deposit in your panel, pick UPI, PhonePe, Paytm, card or net banking, enter at least ₹500, pay to the details the panel shows, and submit the UTR or reference number. Your first deposit also gets a 100% new-user bonus, with terms. Below, we walk through each payment method separately, show exactly where each app hides the UTR, and explain what to do when money leaves your bank but doesn’t reach your balance.

Updated 7 October 2026 · Written by the GoExch9 support team. 18+ only. Pay only to the details shown inside your own panel for that deposit. Genuine GoExch9 support never asks for your password, OTP or UPI PIN.

The Basics: ₹500 Minimum, First-Deposit Bonus and the Own-Name Rule

Three things apply whichever method you use, so get them clear before you open a payment app.

  • Minimum deposit is ₹500. Anything lower won’t go through the Deposit form. For a first deposit, ₹500 is also a sensible test of the whole route from your bank to your balance.
  • Your first deposit gets a 100% new-user bonus. Deposit ₹500 and you get ₹500 bonus on top. Terms apply, including play-through conditions before bonus money can be withdrawn. Bonus money isn’t cash you can take out straight away, so ask our team on WhatsApp to explain the conditions before you deposit.
  • Pay from an account in your own name. Withdrawals only go to a bank or UPI account in your name that matches the name on your ID. Depositing from the same account keeps everything traceable.

You can deposit yourself from the panel at any hour, and our team on WhatsApp can help if you get stuck. If you don’t have an ID yet, the GoExch9 register steps get you one first; a new real ID shows ₹0 until your first deposit lands.

Depositing with Any UPI App (Google Pay, BHIM and Others)

UPI is what most of our users pick, because the money usually shows up fastest when the UTR is entered correctly. The flow:

1. Open Deposit and choose UPI

Log in from the official link, tap Deposit, select UPI and type the amount, for example ₹500.

2. Pay the UPI ID or scan the QR shown

Copy the UPI ID or scan the QR code on that screen with your UPI app. Before you enter your PIN, check the amount matches exactly. Paying ₹550 against a ₹500 request makes matching slower.

3. Copy the UTR from your app

After the payment succeeds, open it in your app’s history and copy the 12-digit UTR (Google Pay labels it “UPI transaction ID”).

4. Paste the UTR and submit

Go back to the Deposit form, paste the UTR, attach the screenshot if asked, and submit. Keep the screenshot until the balance updates.

One habit saves a lot of trouble: open Deposit fresh every time. Payment details can change, and a UPI ID saved from last week is the commonest reason a deposit goes unmatched.

PhonePe and Paytm: Same Flow, Different UTR Screens

The panel steps are identical to the UPI flow above. What trips people up is finding the right number afterwards, because both apps show more than one ID on the receipt.

PhonePe

Tap History at the bottom, then tap the payment. You’ll see a Transaction ID that starts with letters, and below it a UTR, a 12-digit number. We need the UTR. The long PhonePe transaction ID won’t match anything on our side.

Paytm

Open Balance & History (or tap the payment in your recent activity), then open the transaction. Look for UPI Ref No.: that 12-digit number is your UTR. Ignore the Paytm order ID.

A “collect request” you didn’t start is a red flag. When you deposit, you send money by scanning or entering the UPI ID yourself. If a pop-up asks you to approve a request from a name you don’t recognise, decline it.

Debit or Credit Card

  1. Tap Deposit, choose Card and enter the amount (₹500 or more).
  2. Enter your card details on the payment page that opens from the panel, never in a chat or a form someone sends you.
  3. Your bank sends an OTP. Type it only into your bank’s verification page. Nobody from GoExch9 will ever ask you to read it out.
  4. When the payment page confirms, return to the panel and check your balance.

Card payments don’t have a UPI-style UTR. If you need to raise a query, use the transaction or reference number on the payment confirmation, or the one in your bank’s SMS. Some banks decline card payments to gaming merchants. If yours does, switch to UPI or net banking instead of trying the same card five times, which can get the card temporarily blocked by your bank.

Net Banking and IMPS

Choose Net banking in Deposit, pick your bank from the list, and log in on your bank’s own page to approve the payment. Check that the address bar shows your bank’s real website before you type your banking password.

If you pay by IMPS or bank transfer to account details shown in the panel, add the exact account number and IFSC as a new payee in your bank app. The confirmation screen then gives you a reference number (often called a UTR or RRN, usually 12 digits). Enter that in the Deposit form just as you would with UPI. A new payee can take a little time to activate at some banks, so for a first deposit, UPI is usually simpler.

UTR Finder: Where Each Method Shows Your Reference

MethodWhere to lookLabel to copy
PhonePeHistory → tap the paymentUTR (12 digits)
PaytmBalance & History → open the paymentUPI Ref No.
Google PayYour payment history → open the paymentUPI transaction ID
BHIM / bank UPI appTransaction history → open the paymentUTR / RRN / Ref No.
IMPS / bank transferBank app confirmation screen or SMSUTR / RRN / reference number
CardPayment confirmation page or bank SMSTransaction or reference number

Deposit Not Credited: What to Check and What to Send

Most “missing” deposits come down to one of four things: a wrong or missing UTR, an amount that doesn’t match the request, payment to old details, or a payment that actually failed at the bank. Work through it in this order.

  1. Check the status in your payment app. If it says failed or pending, the money hasn’t reached us. A failed UPI debit is normally returned to your account by your bank. Pending usually settles on its own once the bank’s system catches up.
  2. If it says successful, check what you submitted. Did you paste the UTR, not the app’s own transaction ID? Did the amount match?
  3. Don’t pay again. A second payment doesn’t push the first one through. It just creates another transaction to trace.
  4. Message our team on WhatsApp with your username and the four details below.

Send us: the UTR or reference number, the exact amount, the date and time you paid, and a screenshot of the successful payment. Never send: your password, OTP, UPI PIN or full card number.

Here’s a worked example. Priya pays ₹500 from PhonePe at 8:42 pm before an IPL match, but types the PhonePe transaction ID into the form instead of the UTR. Her balance stays at ₹0. She messages: “Username priya_k, ₹500 via PhonePe, 8:42 pm today, UTR 4271XXXXXXXX, screenshot attached.” Our team finds the payment by its UTR and credits it, along with her first-deposit bonus under its terms. We don’t promise a fixed time, and queries are slower when lots of people deposit right before a match starts, so it’s worth depositing a little before the toss. For more ready-to-send messages, see our support message templates.

Keep Deposits Inside Your Budget

Decide your monthly amount before you open the Deposit screen, not after a losing session. Never deposit to win back a loss, and don’t top up more than you planned just because a bonus is on offer. If you want a hard stop, our team can set a deposit limit on your ID, pause it for 7 days, 30 days or 6 months, or close it. Just ask on WhatsApp. The responsible-use page explains each tool. Betting carries real risk of loss, and rules differ by state and country, so check the law where you live.

When you’re ready to take money out, the withdrawal guide covers the ₹500 minimum and the own-name account rule from the other side.


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Frequently Asked Questions

Where do I find the UTR number in PhonePe?
Open PhonePe, tap History, then tap the payment you made. The transaction details screen shows a UTR, usually a 12-digit number, along with the transaction ID. Copy the UTR, not the PhonePe transaction ID, into the deposit form on your GoExch9 panel. If you also send it to our WhatsApp team, add a screenshot of that same screen.
Money left my bank but my GoExch9 balance is still ₹0. What now?
First check the payment status in your UPI or bank app. If it says successful, don’t pay again. Send our WhatsApp team the UTR, the amount, the time you paid and a screenshot of the payment. We match it against our records and credit it once it’s found. Paying a second time only creates another transaction to trace.
Can I deposit from my father’s or a friend’s UPI?
Please don’t. Pay from an account in your own name. Withdrawals go only to a bank or UPI account in your own name, matching the name on your ID, so a deposit from someone else’s account makes the money trail hard to follow and can hold up your first withdrawal while we sort it out.
Can I use a credit card to deposit on GoExch9?
Yes, debit and credit cards are both accepted in the Deposit section. Some banks block or decline card payments to gaming merchants, so if your card is refused, switch to UPI or net banking rather than retrying again and again. Remember that money spent on a credit card is borrowed money, so keep any deposit inside the budget you set.
Does the 100% bonus apply to every deposit?
No. The 100% new-user bonus is on your first deposit only, so a ₹500 first deposit comes with ₹500 bonus. Terms apply, including play-through conditions before bonus money can be withdrawn. Ask our team on WhatsApp to explain the exact conditions before you deposit, and for any other offers running at the time.
Why shouldn’t I reuse the UPI ID from my last deposit?
Payment details shown in the Deposit section can change. If you pay a UPI ID saved from an earlier deposit, the money may go to details that are no longer in use, and matching it takes much longer. Open Deposit fresh every time and pay only to what the panel shows for that request.
Will GoExch9 support ask for my OTP to confirm a deposit?
Never. A bank OTP is typed only into your own bank’s payment page or app, never into a chat. Our team needs the UTR, amount, time and a screenshot to trace a deposit, nothing else. Anyone asking for an OTP, UPI PIN or card number is not GoExch9, even if they use our name.

Deposit Stuck? Message Our Team

Send the UTR, amount, time and a screenshot on WhatsApp, 24/7. Ask about the first-deposit bonus terms in the same chat. 18+ only, play responsibly.